How to make a complaint

We hope that you are happy with your care and treatment, and all aspects of your visit to the clinic.

However, if your experience did not meet your perceived expectations and you wish to make a complaint, please inform us as soon as possible – we’re here to help.

You can do this in one of four ways:

  1. Speak to us in the clinic
  2. Email
  3. Call us on 01282 420886
  4. Use the form below

A copy of our Complaints Policy is available on request. Any complaints will be responded to promptly and of course in the strictest confidence.

    Complaint details

    Please double check your email address

    WE CARE ABOUT YOUR PRIVACY: This form collects your name, email and contact number if you choose to supply it, so we can answer your query. Please check our privacy notice to see how we protect and manage your personal data.