How we keep you safe

Discover Laser is a doctor-led, fully registered, regulated and insured clinic.

All our patients are individual and important to us. We promise to treat you with care, confidentiality and respect. Our doctor-led team provides the highest standard of care and is rigorously regulated by the Care Quality Commission and ACE Group registered.

We will always give you clear and accurate information about your treatment, the possible outcomes and the risks involved. We encourage you to ask questions, voice your concerns and take your time in making a decision to have treatment.

We want you to feel safe, comfortable, cared for and to have realistic expectations about your treatment.

Safety and effectiveness

Dr Montero is a stickler for ensuring any new treatment is safe, effective and delivers evidence-based results. “I can’t possibly offer a treatment to my patients that I haven’t experienced first hand. If it doesn’t produce the results I expect, it doesn’t make it into my clinic.”

Ongoing training

We constantly undergo extensive training on performing treatments effectively and safely. More importantly we are also trained to assess if you are suitable for treatment. This ensures we offer you the very best care and latest treatment methods.

Minimising risk

We always let you know the risks involved with your treatment. We minimise these risks through careful assessment, well-planned treatment, attention to detail and correct use of the right technology. We are highly trained to perform all our treatments in a safe and effective manner.

Managing complications

In the unlikely event that you have a post-treatment complication or concern, we encourage you to contact us any time of the day or night. Our resident doctors are available by phone and email 24/7 and will reply promptly to assist and reassure, and be available in person if necessary.

Patients before profit

Above all we will always put your safety and well-being before profit and we will advise if it is not in your best interests to have treatment. When it comes to the quality of products and treatments we never cut financial corners.